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Comcast has had a long reputation of less than stellar customer service. While our SecurityNerd was inquiring on the sales line about new Xfinity Home products, it took more than 30 minutes just to get a representative on the phone. While Xfinity does have 24/7 customer service, you can bet it will take some time getting in contact with a person.
Brands like Vivint and ADT charge about $60 per month for similar monitoring plans. For example, you can deactivate the system when you unlock your doors to let the dog walker or babysitter inside, and re-arm it once they leave. The app also gives a status overview of every door and window sensor in your home, so you will know at a glance if something has been left open. The app also alerts you when a sensor's battery is low and provides step-by-step instructions to replace it. With over 45,000 Xfinity Home reviews in the Apple and Google store combined, a large majority of the reviews rate this app a 5.
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But for now, it’s important to know that these prices are about 15% higher than the industry average. New users can expect to pay between $40 and $70 per month for Xfinity Home Security without bundling. Thankfully, Xfinity offers ongoing deals and discounts. We’ve seen deals like the Xfinity Home Secure package going for $29.99 per month for the first 12 months with an increase to $39.95 per month for the remaining months.
And they didn’t quite compare to the likes of Vivint or ADT when it came to quality of construction. Offers are only available in areas where we can provide professional installation at this time. Manage your services and discover new ways to stay connected, protected, and entertained. The "System Alerts" tab is your command center for any issues that arise with your Xfinity Smart Home devices. If a problem shows up, you can see an overview from this tab and potential ways to correct it. Addressing any issues quickly is important to ensure the proper operation of your Xfinity security system.
Xfinity smart home capabilities
The remote responds to voice commands, as well. With Xfinity Home, you can set up real-time alerts for instant notifications of things happening in your home. Actual energy savings may vary based on usage and other factors. Smart home device integration with the Xfinity app requires a compatible xFi gateway and Self Protection, Pro Protection, or Pro Protection Plus.
Xfinity has a pretty strict cancellation policy and you will have to pay early termination fees. If you purchase Xfinity Home security and decide it’s not for you, the company offers a 30-day money back guarantee. It might make it easier for you to drop the money knowing there is a month to back out if the Xfinity alarm system doesn’t meet your expectations. Xfinity is a convenient solution to home security if you’re already using the company’s other services and plan to stick with them. It falls behind in home automation compatibility, price and customization when compared to other home security competitors. Just $25 a month for 24 months, or a one-time payment of $600.
Ratings and Reviews
I understand these calls may be made using automated technology, and that I am not required to provide this consent as a condition to purchase any good or service. Battery backup included with Home System purchase. Live video requires an Xfinity indoor/outdoor camera. From our experience, Comcast Xfinity Home has the equipment and monitoring plans needed to secure your home from top to bottom. The value is certainly there, especially when you factor in their home automation and video monitoring features. Overall, Xfinity Home delivers quite the feature-set.
Store 7 days of continuous footage from up to 4 cameras in our cloud. Plus review, rewind, and even download and share. You can control your Xfinity security system using the same remote control that you use for your Comcast cable.
Additional services and pieces of equipment can be added on to create a more tailored system. You probably know Comcast for its high-speed internet, phone, and cable services. But this telecommunications giant also offers home security through their subsidiary called Xfinity. It’s called Xfinity Home — and from our research and testing, these intelligent systems provide total home protection and smart home automation. While it’s not exactly cheap, their packages and plans are straightforward and easy to understand.
With the purchase of optional equipment, Xfinity Home can monitor for smoke, fire, and carbon monoxide poisoning. Battery and cellular backup are included at no extra charge with this system. Also, Xfinity systems work with third-party home automation devices, so you can customize your smart home ecosystem to suit your needs and personal tastes. Comcast may have the right to exclusively market certain services to residents.
Enjoy a clear view of your home at any time with HD live video with night vision capabilities. And get notified when your cameras detect motion in real time, like package deliveries. Get peace of mind with 24/7 professional monitoring and so much more.
Best of all, Xfinity offers deals if you bundle their other services with home security. But how do the packages, plans, and pricing compare to other brands on the market? For homeowners looking for a professionally monitored home security service that you can bundle with your home internet and cable bill, this is a workable option. I have paid for Xfinity Home for about 3 years.
Limited to Self Protection for residential customers. Installation, taxes and fees extra and subject to change. Requires subscription to Xfinity Internet service and a compatible Xfinity xFi Gateway. Limit up to 6 cameras with 24/7 video recording. Must activate Advanced Security through Xfinity app.
Now you can customize your system and control it all from the Xfinity app. Check in on your home from anywhere, with live and recorded video, all on your terms. For more information, see the developer’s privacy policy. This update includes bug fixes and other improvements that enhance the app's overall performance. Getting connected to your own Apps like the apps that come with Xfinity streaming. Our Home Systems are tailored to help you choose the security that's right for you.
He holds a Master’s of Science with an emphasis on writing from the University of Montana, and he currently lives in the Reno/Tahoe area of Nevada. Xfinity Home is compatible with the myQ Garage remote controls by Chamberlain. Connect your Chamberlain garage door opener to your Xfinity Home system to control it from afar. Using the Xfinity app, you can see if you have left your garage door open, or you can open it for your kids when they come home from school. Xfinity Home security system is installed by a trained technician. The professional installation comes with a variety of advantages and extras.
We are not an exclusive provider of any services and services from other providers may be available. Get fast internet from the provider of the largest gig-speed network today. Plus, enjoy awesome entertainment and so much more. -security.com needs to review the security of your connection before proceeding.
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